see our customer FAQ below
We have an online market!
available for orders as of May 21st
Information about our Local Line platform
Customer FAQ
Are all vendors on the platform? Will they be?
No not all vendors will opt for online, probably due to time to set it up or ability to manage it. They may also already have an eCommerce solution. We expect to grow the number of vendors on the platform
Will ordered items be centralized for pick up, or do you have to go to vendors?
No orders will not be centralized for pick up. This is the Potluck Food Club model for their Monday night online farmer’s market. Our customers need to pick up orders based on each vendors instruction.
When/where does pick up happen? Are there assigned times?
Vendors set their locations, dates, and if desired times. I have only seen one vendor with a cut-off to pick up before 5pm for example.
Do people need their own containers/boxes?
Under COVID19 guidelines customers are not allowed to use their own containers/boxes. Your own shopping bag is fine for putting your vendor supplied packaging into.
How will distancing work at pick up?
We will have signage, small traffic cones for spacing and chalk on the ground.
Do vendors not on the online platform have other no-contact options, or do we have to wade into the market to get their stuff?
We have a listing of our 2019 vendors on our website – many of which have some digital presence. Many Yukon artists are represented in the Art Adventures on Yukon Time publication as well.
Could Fireweed Market hire someone to do downtown deliveries?
We do not plan to do that. Our platform provides the vendors options to set their own pickup locations and delivery days.
How To Become a Supplier - $20/month
As an online supplier, you would be responsible for the registration and management of your online storefront.
The $20/month and membership as a vendor through the Fireweed Market allows you to be included on our online marketplace platform.
1. Sign up for a 'Vendor Membership'
Already a 2020 vendor member? You can skip this step and head right on to 'step 2'
2. Register for 'trial' account as seller through Local line
3. Add products/profile photo
4. Set your 'Catalog' as public
5. Set up payment method
Ensure you have enabled electronic payments and set 0 days for payment to enable credit card payments upon purchase
6. Set your pick-up locations /delivery options
7. Launch your store and let us know
Once you have completed all of the steps, let us know and we can invite you to our online market!
Check out these links for more support...
Local Line Vendor Set-up Support
Local Line Vendor Set-up Support
Local Line Vendor Set-up Support
Local Lone Supplier User Guide
Local Line Vendor Set-up Support
Local Line Vendor Set-up Support
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